assistance solutions exclusive for your unique needs, and deliver high-quality services provided by our exceptional dynamic and diverse,
Established in 1986 as the 1st Assistance Company in Turkey.
For more than three decades Marm Assistance delivered convincing, high-quality services and results within the travel health industry by the means of high customer and partner satisfaction.
Our Leadership Team
In Marm Assistance data protection, information security, quality, and compliance comprise some of the most critical parameters for the continued success of our business. Our focus on these matters is an integrated part of our quality management system, which is underlined by our accreditations and certifications, such as our certifications in;
ISO 27001 (information security)
ISO 9001 (quality management)
TEMOS medical consultancy
Medical Tourism Certificate provided by the Ministry of Health of Turkey
IATA Accredited Agent
TÜRSAB A Group Travel Certification
Marm Assistance is the only assistance company in Turkey with this particular combination of ISO and healthcare certifications.
Our focuses on process optimisation of internal routines, risk management and business continuity plans in crises, are not only certified on paper but were also proven at the start of the COVID-19 outbreak. All employees of Marm Assistance were able to operate from home remotely in real-time 24/7.