We shape

assistance solutions exclusive for your unique needs, and deliver high-quality services provided by our exceptional dynamic and diverse,

multilingual team.


Established in 1986 as the 1st Assistance Company in Turkey.


For more than three decades Marm Assistance delivered convincing, high-quality services and results within the travel health industry by the means of high customer and partner satisfaction.



Our Leadership Team

  • Berna Ökten

Berna Ökten

Chief Executive Officer

  • Burak Turan

Ömer Demir

Chief Technical OPS Officer

  • Munife Yasemin Sanlı

Münife Şanlı

Chief Financial Officer

  • Alp Ertunga

Alp Ertunga

Chief IT Officer

  • Ege Unalcin

Dr.Ege Ünalçın

Chief Medical Officer MCC

  • Tangül keçeci

Tangül Keçeci

Head of Marm Travel

  • Deniz Aytan

Dr.Deniz Aytan

Medical Project Director

  • Duygu Kayaoğlu

Duygu Kayaoğlu

Manager of HR

Join us 

Make a difference

Join our highly motivated, creative and diverse team to deliver high quality, innovative and tailor made solutions to our local and global customers

Own your playground

Have the freedom and flexibility to generate new ideas and solutions 

You’ll love it.

Our benefits include a free wi-fi access, catering lounge, pick-up service to work and so much more.

Make an impact

Marathon teams, volunteerism, and yes...social responsiblity projects. Need we say more?

Room to grow

Learning is built into every role here. You’ll get mentorship and take ownership.

Everyone has a voice

Innovation doesn’t know hierarchy. We make sure everyone is heard, considered and respected.

Make your move

Come for a 'solutions' job. We support exploring new fields right under our own roof.



We ensure

In Marm Assistance data protection, information security, quality, and compliance comprise some of the most critical parameters for the continued success of our business. Our focus on these matters is an integrated part of our quality management system, which is underlined by our accreditations and certifications, such as our certifications in;

  • ISO 27001 (information security)

  • ISO 9001 (quality management)

  • TEMOS medical consultancy

  • Medical Tourism Certificate provided by the Ministry of Health of Turkey

  • IATA Accredited Agent

  • TÜRSAB A Group Travel Certification

​Marm Assistance is the only assistance company in Turkey with this particular combination of ISO and healthcare certifications.


Our focuses on process optimisation of internal routines, risk management and business continuity plans in crises, are not only certified on paper but were also proven at the start of the COVID-19 outbreak. All employees of Marm Assistance were able to operate from home remotely in real-time 24/7.

Blurred Busines People

24/7 Available

Let's Connect

  • @marmassistance
  • @marmassistance
  • @marmassistance


Harmandere Mh. Ankara Cd.
AirPort Plaza K:4 No:486,
34912 Kurtköy, Pendik

Istanbul / Türkiye

Preferred Roadside

Assistance Provider

Certified by the Ministry of Health

for Medical Tourism Activities

We are

Certified for Quality 


Certified for Information Security Management

Certified as Medical Provider