Complete Lockdown News
We are going to have a lockdown between 29th of April-17th of May in order to reduce the number of COVID-19 cases in Turkey.
Please find below updates about our operations during the lock down period;
Our call center will continue to serve 24/7 without any interruption.
During the closure period, all medical facilities, ground ambulance companies, air ambulance companies, taxi companies, hotels and pharmacies will continue providing services.
Marm Travel will be fully operational during the lock down. We will continue arranging flight tickets, hotel bookings and stretcher arrangements.
Our back office will continue to receive emails and phone calls, handle cases, issue invoices and provide all kind of assistance services as usual.
The shifts before and after the closure are planned to be fully staffed and supported by additional staff from administrative units due to possible high business volume.
Our staff will continue to work remotely. Our team has been coordinated to take quick action for any new changes.
We will continue updating you in case of any change in the lockdown status or prolongation.
Marm Assistance Sales Team