Marm Assistance
Your Solutions Center
Since 1986, our focus has always been to provide exceptional client service, whether in medical assistance, travel services or roadside assistance.
With offices in
Istanbul | Dubai | Singapore
Who we are
Born and Bred in Turkey
Today, we are one of the world's leading assistance firms, where bold thinking, inspired people and a passion for solutions come together for extraordinary impact.
Our expertise
The 'value-add' of
Marm Assistance
Proven track record of 35 years of local and international experience
High-quality services provided by our exceptional dynamic and diverse, multilingual team (10+ languages)
Strong and routinely audited network in Turkey, MENA & CIS region with special discount agreements
Cost Containment in all our services and activities
In - house medical team consisting of doctors and nurses with aeromedical background
Globally recognized and awarded assistance provider by international
communities and institutions
What we do
Our Services
Medical Assistance
Case Management
Guarantee of Payment Placement
Cost Containment
Medical Escort & Air Ambulance
Medical Counselling
Occupational Health & Safety
Case Investigations
Ground Ambulance Service
Facility Referrals and Second Opinion
Roadside Assistance
Multilingual Call Center Services
Towing Service & Roadside Repair
Vehicle Rescue and Recovery
Replacement Vehicle Arrangement
Repair Monitoring
Phone Fix
Customs Operations & Repatriation
eCall and bCall
Spare part Service
Valet Service
Home & Office Assistance
Locksmith Service
Plumbing Works
Electricity Works
Glass Replacement
Travel Assistance
Flight Booking and Ticketing
Accomodation Arrangements
Special Tours
Company Events
Please visit Marm Travel for more details.
Our Perks
24/7 Turkish, English and German Native Speaking Call Center Agents
In -house IT Team for software development, Cyber Security & Server Management
Call Center infrastructure powered by Cisco and Nixxis Platforms
We are
preferred Roadside
Assistance Provide
Certified as Medical Provider Partner
Certified by the Ministry of Health for Medical Tourism Activities
Travel Agncey Certificate No: 9812
Accredited agency
Diplomatic Council Certificate
Certified for Environmental Mng.
Certified for Information Security Management
Certified for Quality Management