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Marm Assistance

Your Solutions Center

Since 1986,  our focus has always been to provide exceptional client service, whether in medical assistance, travel services or roadside assistance.

With offices in
Istanbul   |   Dubai   |   Singapore

Who we are

Born and Bred in Turkey

Today, we are one of the world's leading assistance firms, where bold thinking, inspired people and a passion for solutions come together for extraordinary impact.

Our  expertise

The 'value-add' of
Marm Assistance

Proven track record of 35 years of local and international experience

High-quality services provided by our exceptional dynamic and diverse, multilingual team (10+ languages)

Strong and routinely audited network in Turkey, MENA & CIS region with special discount agreements

Cost Containment in all our services and activities

In - house medical team consisting of doctors and nurses with aeromedical background

Globally recognized and awarded assistance provider by international

communities and institutions

What we do

Our Services

Medical Assistance

Case Management

Guarantee of Payment Placement

Cost Containment

Medical Escort & Air Ambulance

Medical Counselling

Occupational Health & Safety

Case Investigations

Ground Ambulance Service 

Facility Referrals and Second Opinion

Roadside Assistance

Multilingual Call Center Services

Towing Service & Roadside Repair

Vehicle Rescue and Recovery

Replacement Vehicle Arrangement

Repair Monitoring

Phone Fix

Customs Operations & Repatriation

eCall and bCall

Spare part Service

Valet Service

Home & Office Assistance

Locksmith Service 
Plumbing Works 
Electricity Works
Glass Replacement 

Travel Assistance

Flight Booking and Ticketing

Accomodation Arrangements

Special Tours 

Company Events

Please visit Marm Travel for more details.

Our Services

Our Perks

24/7 Turkish, English and German Native Speaking Call Center Agents

In -house IT Team for software development, Cyber Security & Server Management

Call Center infrastructure powered by Cisco and Nixxis Platforms

Featured News

Our Blog

Only English

We are


preferred Roadside

Assistance Provide 


Certified as Medical Provider Partner


Travel Agncey  Certificate No: 9812


Accredited agency

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Diplomatic Council Certificate


Certified for Environmental Mng.


Certified for Information Security Management


Certified for Quality Management

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