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Quality

In Marm Assistance data protection, information security, quality, and compliance comprise some of the most critical parameters for the continued success of our business. Our focus on these matters is an integrated part of our quality management system, which is underlined by our accreditations and certifications, such as our certifications in;

Marm Assistance is the only assistance company in Turkey with this particular combination of ISO, TEMOS and healthcare certifications.

 

Our focuses on process optimisation of internal routines, risk management and business continuity plans in crises, are not only certified on paper but were also proven at the start of the COVID-19 outbreak. All employees of Marm Assistance were able to operate from home remotely in real-time 24/7.

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Certificates

Temos Certifcate

Medical Tourism Certificate

Diplomatic Council Certificate

Official Travel Agency Certificate 

ISO 9001

ISO 27001

ISO 14001

Policies & Plans

Environmental Policy

Quality Policy

Business Continuity Plan

GDPR

Processing & Protection of Personal Data

Preservation & Destruction of Personal Data

Personal Data Owner Application Form

Information Note on PDP law